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Home/Playbooks/How Mutiny Uses Intent Signals To Create Personalized Outbound Experiences
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How Mutiny Uses Intent Signals To Create Personalized Outbound Experiences

Author - Marta Misiewicz
Marta MisiewiczBusiness Development Representative
Company - Mutiny
WHAT YOU'LL LEARNWHAT YOU'LL NEEDTHE PROBLEMTHE HYPOTHESISTHE SOLUTION
1
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Building Personalized Microsites
2
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Hyper-Personalized Email Sequences
3
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Real-Time Notifications and Follow-Ups
THE IMPACT
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WHAT YOU'LL LEARN

  • The role of real-time notifications in sales outreach
  • How to leverage microsites for targeted account-based marketing (ABM)
  • Techniques for creating hyper-personalized email sequences

WHAT YOU'LL NEED

  • A website personalization platform
  • A target account list

Article Headline Icon - THE PROBLEM

THE PROBLEM

Mutiny runs an account-based GTM motion that prioritizes engaging with best-fit prospects.

For sellers like Marta Misiewicz and Jordan Zenger, they are always looking for ways to drive meaningful engagement with their target accounts.

Traditional mass marketing tactics were no longer cutting it, and they needed a more personalized approach to resonate with their ideal buyers.

Article Headline Icon - THE HYPOTHESIS

THE HYPOTHESIS

This led Marta and Jordan to hypothesize that creating highly targeted and personalized web experiences could be the key to unlocking better engagement and conversions. 

By leveraging account and intent data, and tailoring their outreach to specific accounts and individual prospects, they theorized that they could create a more relevant and compelling narrative across email, LinkedIn, and the website that would move deals forward.

THE SOLUTION

Building Personalized Microsites

The first step in their strategy was to build out microsites specifically designed for their target accounts.

These microsites were essentially miniature websites that showcased content and messaging tailored to the unique pain points and challenges of each account.

"We wanted to create a dedicated space that felt like it was built just for them," explained Marta. "It wasn't about generic, one-size-fits-all content anymore."

Blog Image | Mutiny personalized microsite example

The team mapped their CRM and target account data into Mutiny, the website personalization platform powering their microsites. This allowed them to dynamically populate content based on factors like the prospect's industry, company size, and even their role within the organization at scale—without needing to manually create each page.

This frees up an immense amount of time and resources that would otherwise be spent manually creating custom assets for each account.

Hyper-Personalized Email Sequences

But the personalization didn't stop there. The team also crafted email sequences that were tailored to each prospect's unique profile and behavior.

By leveraging CRM data that shows the internal tools the prospect has in their tech stack, their role within the company, and their interactions with the microsite content, the emails felt like they were part of an ongoing, personalized conversation.

Blog Image | Outbound Email from Bree in Apollo | Mutiny On Mutiny

"We didn't just blast out generic emails anymore," said Jordan. "Each sequence was crafted to speak directly to the individual recipient, addressing their specific pain points and interests."

Real-Time Notifications and Follow-Ups

To further enhance their outreach, the team utilized Mutiny's browser extension, which provided real-time push notifications whenever a prospect interacted with their microsite content.

This allowed them to strike while the iron was hot, following up with relevant and timely messaging based on the prospect's latest engagement.

Blog Image | Mutiny sales extension

"It was like having a sixth sense for when our prospects were most engaged," said Jordan. "We could reach out at the perfect moment, continuing the conversation and guiding them further down the funnel."

THE IMPACT

Marta and Jordan’s personalized approach to ABM and sales outreach had a significant positive impact on engagement and conversions with target accounts. Now a regular occurrence, they see contacts at key accounts who have never responded to an email, now actively engaging in a sales conversation after getting a real-time intent notification through the sales extension. 

The seamless integration of personalized microsites, hyper-targeted email sequences, and real-time notifications allowed them to deliver a cohesive, relevant narrative that aligned with their buyers' needs and pain points. This, in turn, helped to move deals forward more efficiently and effectively.

Looking ahead, the GTM team envisions further refinements and innovations in their personalization strategies, as they continue to leverage data and technology to create even more compelling and engaging experiences for their target accounts.